Church Street Inn, Ascend Hotel Collection
Church Street, 177, Near Charleston City Market, Charleston, SC 29401, United States
Rating
4.5
Price Level
$$$$
Chambre(s)
31
Pets
Non
de
$ 1,825.85
20
Jan
Church Street Inn, Ascend Hotel Collection, Charleston
Prix et disponibilité
Select your room
Suite, 1 King Bed with Sofa bed, Non Smoking ·
Chambre seulement · 1 King Bed and 1 Double Sofa Bed
Non Refundable
1 King Bed, Suite, Nonsmoking ·
Chambre seulement
10% remise
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
674 reviews
5
300
4
122
3
36
2
22
1
13
Customers Review
Value 4.5
Localisation 4.9
Cleanliness 4.5
Comfort 4.5
Neighborhood 4.9
Amenities 4.3
Condition 4.3
Quality 4.8
Recomendation 92.1%
“We booked a room at the Church Street Inn a few months ago and were so excited to visit. We are flying from Michigan for my husband's birthday. I got an email from Choice Hotels on Oct 30th confirming the details of our stay this weekend (11/4-11/6) that said "your stay is just around the corner, we look forward to seeing you!" I clicked the link in the email which took me here, to the google reviews. I noticed the most recent reviews were negative and mentioned that the hotel was closed! I called on Oct 31 and was told that I should cancel and they likely would not be open. I said that I would like to keep the reservation if at all possible since we are flying in on Friday and have nowhere else to stay. I called again 11/1 and was told they will be closed through Jan and they will refund our prepayment in a few business days.
The hotel seemed nice and we booked it due to the great location, however, it is unacceptable that I had to call multiple times to find out that our reservation was canceled with 4 days notice. The hotel did not ever reach out to me to let me know. Thank you to the other reviewers for giving me the heads up to call and check on our reservation. I hope this review can help someone else! This is a big oversight on the hotel's part that I'm sure is letting down many visitors. We were lucky to secure a new reservation elsewhere at the last minute.”
— Stacey Goodman
“Cancelled our room less than a month out for our trip on one of the busiest weekends in Charleston. I booked months ago at a great rate. Now we have no lodgings and all the prices are double and triple what we were paying. I suspect they did this to re-book the room at a much more expensive rate than what we were set to pay. They did not try to accommodate us in any other way. Very unfortunate situation”
— B S
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