Church Street Inn, Ascend Hotel Collection
Church Street, 177, Near Charleston City Market, Charleston, SC 29401, United States
Rating
4.5
Price Level
$$$$
غرف
31
Pets
No
من
$ 1,825.85
20
Jan
Church Street Inn, Ascend Hotel Collection, Charleston
Church Street Inn, Ascend Hotel Collection
Price & Availability
Select your room
Suite, 1 King Bed with Sofa bed, Non Smoking ·
غرفة فقط · 1 King Bed and 1 Double Sofa Bed
Non Refundable
1 King Bed, Suite, Nonsmoking ·
غرفة فقط
10% خصم
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
674 reviews
5
300
4
122
3
36
2
22
1
13
Customers Review
Value 4.5
Location 4.9
Cleanliness 4.5
Comfort 4.5
Neighborhood 4.9
Amenities 4.3
Condition 4.3
Quality 4.8
Recomendation 92.1%
“This hotel contacted me two days before my trip cancelling my reservation for “hurricane damage” we later found out it was a plumbing issue that they blamed on the hurricane. When we went by the hotel during our stay it was completely fine and many people who we told about the situation said there was no hurricane damages that could have caused them to close. That being said the hotel said they would reaccommodate us and have two hotel suggestions but when we called them they only gave us a refund and said we would have to find new lodging ourselves. Of course all the rates for other hotels were extremely high because it was two days out! This was extremely unprofessional and I would hope any business would value there customers more then church street inn did, but it’s now obvious this was a scam to get insurance money and they could care less about putting people out two days before there arrival!”
— Madison Lanker
“We booked a room at the Church Street Inn a few months ago and were so excited to visit. We are flying from Michigan for my husband's birthday. I got an email from Choice Hotels on Oct 30th confirming the details of our stay this weekend (11/4-11/6) that said "your stay is just around the corner, we look forward to seeing you!" I clicked the link in the email which took me here, to the google reviews. I noticed the most recent reviews were negative and mentioned that the hotel was closed! I called on Oct 31 and was told that I should cancel and they likely would not be open. I said that I would like to keep the reservation if at all possible since we are flying in on Friday and have nowhere else to stay. I called again 11/1 and was told they will be closed through Jan and they will refund our prepayment in a few business days.
The hotel seemed nice and we booked it due to the great location, however, it is unacceptable that I had to call multiple times to find out that our reservation was canceled with 4 days notice. The hotel did not ever reach out to me to let me know. Thank you to the other reviewers for giving me the heads up to call and check on our reservation. I hope this review can help someone else! This is a big oversight on the hotel's part that I'm sure is letting down many visitors. We were lucky to secure a new reservation elsewhere at the last minute.”
— Stacey Goodman
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