Paradisus Playa del Carmen - Riviera Maya
5 Avda Calle 112 Col Luis Donaldo Colosio, Near Punta Esmeralda Beach, Playa del Carmen, 77719, Mexico
Rating
4.3
Price Level
$$$$
Rooms
881
Pets
No
from
$ 3,472.51
20
Jan
Paradisus Playa del Carmen - Riviera Maya, Playa del Carmen
Paradisus Playa del Carmen - Riviera Maya
This luxury seafront resort surrounded by a lush tropical mangrove offers spectacular views of the Caribbean Sea and Cozumel Island. It offers a family concierge free Wi-fi and free on-site parking. Guests can relax at the resort's Yhi spa and enjoy a variety of body and facial treatments Thalassotherapy or a massage. Paradisus La Esmeralda Playa Del Carmen’s spacious air-conditioned rooms feature marble floors and an elegant décor with neutral colour tones. All rooms have a modern bathroom including a sensory tub and a rain shower. Some include a hot tub and special children’s bathroom amenities. La Esmeralda hotel offers a range of international cuisine including Mexican contemporary Asian Latin fusion and Mediterranean. There is also a chill-out club including a bar serving premium brand drinks and a restaurant on the beach. The hotel is about 45 minutes from Cancún International Aiport and just 3 km from the centre of Playa del Carmen. Xcaret eco archaeological park is a 15-minute drive away.
Price & Availability
Select your room
Preferred Rate
Roulette Room Playa Del Carmen Or La Perla (Availa ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 1 Jan 2025
Roulette Room Playa del Carmen or La Perla ·
All Inclusive · 1 King Bed, 2 Queen Beds
Special deal
Non Refundable
Roulette Room Playa Del Carmen Or La Perla ·
All Inclusive
Special Offer
Cancel free of charge before Thu, 2 Jan 2025
Roulette Room Playa del Carmen or La Perla (STD) ·
All Inclusive
Room Sea View ·
All Inclusive
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Room Run Of House ·
All Inclusive
Package Rate
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Preferred Rate
Family Concierge Suite Nature View ·
All Inclusive
Package Rate
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Preferred Rate
Family Concierge Master Suite Nature View ·
All Inclusive
Package Rate
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Preferred Rate
Family Concierge Junior Suite Swim Up ·
All Inclusive
Package Rate
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Family Concierge Suite Nature View 2 Adults ·
All Inclusive
Cancel free of charge before Thu, 2 Jan 2025
Family Concierge Master Suite Nature View 2 Adults ·
All Inclusive
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Family Concierge Suite Nature View 2+1 ·
All Inclusive
Special Offer
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Family Concierge Suite Nature View (SE1) ·
All Inclusive
Preferred Rate
Family Concierge Suite Swim Up ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 1 Jan 2025
Family Concierge Junior Suite Swim Up 2 Adults ·
All Inclusive
Cancel free of charge before Thu, 2 Jan 2025
Family Concierge Junior Suite SwimUp ·
All Inclusive · 1 King Bed, 2 Queen Beds
Special deal
Non Refundable
Family Concierge Master Suite Nature View 1 Adult ·
All Inclusive
Special Offer
Cancel free of charge before Thu, 2 Jan 2025
Family Concierge Master Suite Nature View (SE6) ·
All Inclusive
Suite ·
Bed & Breakfast
4% discount
Non Refundable
Preferred Rate
Family Concierge Master Suite Swim Up ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 1 Jan 2025
Family Concierge Junior Suite Swim Up 3 Adults ·
All Inclusive
Special Offer
Cancel free of charge before Thu, 2 Jan 2025
Family Concierge Junior Suite Swin Up (E2T) ·
All Inclusive
Suite-Nature View 2 Adults ·
All Inclusive
Cancel free of charge before Thu, 2 Jan 2025
Family Concierge Suite SwimUp ·
All Inclusive · 2 Queen Beds
Special deal
Non Refundable
Junior Suite-Nature View 1 Adult ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 1 Jan 2025
Family Concierge Master Suite SwimUp ·
All Inclusive · 1 King Bed
Special deal
Non Refundable
Family Concierge Suite Swim Up (SE5) ·
All Inclusive
Family Concierge Master Suite Swim Up (SE7) ·
All Inclusive
Family Concierge Master Suite Nature View 2+1 ·
All Inclusive
Cancel free of charge before Thu, 2 Jan 2025
Family Concierge Junior Suite Swim Up 2+1 ·
All Inclusive
Cancel free of charge before Thu, 2 Jan 2025
Family Concierge Suite Nature View 2+2 ·
All Inclusive
Cancel free of charge before Thu, 2 Jan 2025
Family Concierge Master Suite Nature View 2+2 ·
All Inclusive
Cancel free of charge before Thu, 2 Jan 2025
Family Concierge Junior Suite Swim Up 2+2 ·
All Inclusive
Cancel free of charge before Thu, 2 Jan 2025
Family Concierge Suite Nature View 2+3 ·
All Inclusive
Cancel free of charge before Thu, 2 Jan 2025
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.3
975 reviews
5
9260
4
2307
3
783
2
326
1
268
Customers Review
Value 4.2
Location 4.3
Cleanliness 4.6
Comfort 4.5
Neighborhood 4
Amenities 4.2
Condition 4.5
Recomendation 81.3%
“Paradisus Playa del Carmen is a great place to have a fun, relaxing time. They have an entertainment team that is in charge of activities / events throughout the hotel on a rainy basis and they are a wonderful experience!The restaurants have different kinds of food, snacks areas and bar. There are sections for adults and families. It’s a huge resort with a private beach. Wherever you are the hotel team is pleased to attend you. Great customer service and super helpful with any questions you have. In the room there is a bottle of water to brush you teeth which is great since the water there is not recommended to drink they provide the water. I strongly recommend it for the whole family or just yourself 😀”
— Ruby Mendez
“Don't come expecting great service. The resort is beautiful and they really could take it to the next level. The rooms are nice and there are plenty of places to eat and just enough activities. We don't feel like we have to wait in many lines and while most of the staff are quite friendly, service is not their strong suit.
Often times the answers to questions is "I don't know" or just lack of understanding.
We came because of the kids club, but they have lots of rules that make no sense. None of the staff that we've experienced at the kids club seems to want to be there, and one specifically is super anxious and kept calling our friend when their baby looked he was going to cry.
I ordered room service and after an hour of not arriving I called and they said that they brought it but I didn't answer the door. I've been sitting with my kids in my room waiting the whole time. Instead of simply apologizing and saying they'll send it back up, they said "we'll talk to our supervisor to see if we can make it again". Too bad we had dinner reservations for the adults that we'll have to miss.
The food is pretty good, especially for an all - inclusive resort. The drinks are as well and they have surprisingly good coffee.
Susana at the dinner reservation table is great if you need assistance.”
— Ron Kutas
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