Located in the iconic landmark complex of Plaza Indonesia on Jalan M.H. Thamrin, Grand Hyatt Jakarta enjoys convenient access to office buildings, government offices, embassies, cultural attractions and shopping malls. Our hotel is not only designed to convey timeless luxury but also to provide a sanctuary in the city for you who travel on business or leisure. This city hotel Grand Hyatt Jakarta boasts a prime location in Jakarta's business district making it the ideal option for business and conference travellers visiting the city. Adjacent to the shops of Plaza Indonesia and the entertainment centre, guests have a host of attractions to explore on their downtime. The National Monument, the National Museum, the Presidential Palace and the Istiqlal Mosque are all within easy reach of the hotel. Jakarta's Soekarno-Hatta International Airport is just a 45-minute drive away.This deluxe hotel offers a relaxing minimalist design and space with classic Indonesian accents. Set amidst lush Balinese gardens guests can enjoy a refreshing swim in the pool, enjoy an energetic game of tennis or relax in the hot tub. For business guests the hotel offers a host of high-class conference facilities.
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“One of the best hotel in Indonesia with historic past. The architecture is grand but rather too old and not too modern. The room itself is comfy but feels 'not from this era' aka old. It is spacious and there are many free amenities inside. Breakfast menu is various and taste good, there are many choices mostly international dishes. The service is very helpfull and taking any initiative when we need help. 5 star hotel indeed.”
— Marcelius Patria Prabaniswara
“Me and my friend booked a room in January 3rd 2021. I came there with a motorcycle, and no parking for my motorcycle. They pointed me to an illegal parking lot behind the building. That is against the law and dangerous for the motorcycle. I try to negotiate with the people in the hotel there, but they refused me with such an arrogance. Eventually, I cancelled my room and find another five star hotel in the nearby area. The arrogance and lack of decency of this hotel make me sick.”
— Reza
Customers review
Overall Wonderful, 4.5
Value 4
Location 4.9
Cleanliness 4.6
Comfort 4.5
Neighborhood 4.6
Amenities 4.4
Condition 4.4
Quality 5
Recomendation 89.4%
Marcelius Patria Prabaniswara
Nov 24, 2021
5
One of the best hotel in Indonesia with historic past. The architecture is grand but rather too old and not too modern. The room itself is comfy but feels 'not from this era' aka old. It is spacious and there are many free amenities inside. Breakfast menu is various and taste good, there are many choices mostly international dishes. The service is very helpfull and taking any initiative when we need help. 5 star hotel indeed.
Jessevint Oliver
Sep 10, 2021
5
Spent 8D7N for quarantine days here in accordance with Indonesian Government regulations for people traveling from overseas. The procedure from the airport to the hotel room was quite simple and easy and fully serviced by the staff. I enjoyed my stay here at the Grand Hyatt even though I couldn't leave the room. The food is fantastic and varied which can be selected through the website provided by the hotel or easily ordered directly by phone and the food will be delivered to the room according to the time of order. The view of the hotel is the Bundaran HI and the busy traffic of the city of Jakarta.
Richard B
May 07, 2021
5
Very good value for the money. Hotel's facilities are still in top shape; gym, pool, restaurant. Being attached to Plaza Indonesia shopping mall is a big plus, and the location in the middle of downtown Jakarta is great.
Reza
Jan 08, 2021
1
Me and my friend booked a room in January 3rd 2021. I came there with a motorcycle, and no parking for my motorcycle. They pointed me to an illegal parking lot behind the building. That is against the law and dangerous for the motorcycle. I try to negotiate with the people in the hotel there, but they refused me with such an arrogance. Eventually, I cancelled my room and find another five star hotel in the nearby area. The arrogance and lack of decency of this hotel make me sick.
Putri Chamidah
Sep 19, 2020
5
nice view
EDS71
It had been transformed! Management deserve praise.
4
I had not stayed at the Grand Hyatt in more than 7 years. The place had been transformed. Management deserve praise.
The service is outstanding across the hotel in every location - everyone.
The...
Quest825898
business meeting in hyatt
5
excellent services. the check in and check out process were very efficient. the room is clean and always been refreshed by the staff. nice dinner menu. we have lobster on the imlek night. excellent...
anandksen
Grand Hyatt Jakarta is the best place to stay in Jakarta
5
Fabulous service especially from the Club Lounge reception staff such as Risa..From the concierge to the restaurants, service was excellent. Indonesian hospitality at its best. I will always stay at...
heilmany
Bad service check in, more charge for breakfast, hard to get parking space
2
I think with the price given I can get a more satisfying service,
some of service is not good
eg. check in time is more longer compare to another hotel like kempinski hotel, more charge for breakfast...
Danny S
Very good location but rooms urgently need an upgrade
4
The location is easy access to anywhere in Jakarta. In addition the hotel is adjacent to a decent mall and across from a major mall with many shops, restaurants, and entertainments. The hotel also...
MuliadiB
Nice hotel for quarantine
4
Booked the grand deluxe, the view is OK. The room is spacious. Internet is fast. There is a window sofa and a room sofa. Bed is super comfortable. Food ordering is easy and fast. TV channels have...
danamG3372XR
Great hotel for a family during quarantine
5
We recently stayed here for our 7 day quarantine with young kids and it was brilliant because the room was in great condition, comfy beds and couch, movie channel, good wifi, we could order specific...
Yenny31300
Better stayed at newly renovated room
3
we stayed 2 nights and got an unrenovated room. so not maintained for the price i spent. we couldn't sleep well because the pillows were uncomfortable. we stayed here only for New Year staycation. We...
ivanhongboont
Quarantine
5
Very good service. Only problem is the food order app doesnt work sometimes. All things else are good, shampoo refilled, food very good. Smart Mi TV provided for netflix, dumb bells provided...
