JW Marriott Cairo
Ring Road, Mirage City, P.O.Box 427, Heliopolis, In the city center, Cairo, 11757, Egypt
Rating
4.4
Certificate of Excellence
2018
Price Level
$$
Rooms
439
Pets
No
from
AUD 2,748.84
20
Jan
JW Marriott Cairo, Cairo
JW Marriott Cairo
Championship golf a kids' club and free airport shuttle earn the JW Marriott Hotel Cairo high marks from our guests. All 436 rooms in this seven-floor hotel feature floor-to ceiling windows balconies pillowtop mattress mini-bars coffeemakers and 24-hour room service and high-speed internet is available for a fee. The marble bathrooms offer bathtubs separate showers bidets and plush robes. There's a meal to please any palate with 12 international restaurants on-site. The health club indoor and outdoor pools hot tub sauna and steam room offer every kind of relaxation. The whole family will have a blast at the seasonal outdoor water park and the Kids' Club keeps the little ones occupied. Keep in touch with the office from the business center or play hooky with a round on the championship golf course a match on the volleyball courts or a treatment at the full-service spa. The hotel provides a free airport shuttle and a shuttle bus to Cairo Festival City Mall and parking is available for an added fee. This Marriott is located at the junction of Cairo-Suez Road and Ring Road 13 miles south of Cairo International Airport. Visit the Cairo International Conference Center in the upscale Heliopolis district 10 miles away or check out Tahrir Square 20 miles from the hotel. Drive 35 minutes downtown to the Citadel or Cairo Opera House. The Temple of the Sphinx at Giza is 25 miles away.
Price & Availability
Select your room
Deluxe Double Pool /Golf, Guest Room, 2 Double, Golf Or Pool View ·
Room Only
Package Rate
Cancel free of charge before Sun, 12 Jan 2025
Deluxe King Pool Or Golf, Guest Room, 1 King, Golf Or Pool View ·
Room Only
Package Rate
Cancel free of charge before Sun, 12 Jan 2025
Deluxe Garden Double, Deluxe Guest Room, 2 Double, Private Garden View, Garden View ·
Room Only
Package Rate
Cancel free of charge before Sun, 12 Jan 2025
Guest Room, 2 Double, Pool Access, Poolside ·
Room Only
Package Rate
Cancel free of charge before Sun, 12 Jan 2025
Deluxe Room, 2 Double Beds, Non Smoking ·
Room Only
Package Rate
Non Refundable
Deluxe Room, 1 King Bed, Non Smoking ·
Room Only
Package Rate
Non Refundable
Executive Deluxe Double, Executive Lounge Access, Deluxe Guest Room, 2 Double, Golf View ·
Room Only
Package Rate
Cancel free of charge before Sun, 12 Jan 2025
Executive Room, Executive Lounge Access, Guest Room, 1 King, Golf View ·
Room Only
Package Rate
Cancel free of charge before Sun, 12 Jan 2025
Deluxe King Pool Or Golf, Guest Room, 1 King, Golf Or Pool View ·
Bed & Breakfast
Package Rate
Cancel free of charge before Sun, 12 Jan 2025
Deluxe Double Pool /Golf, Guest Room, 2 Double, Golf Or Pool View ·
Bed & Breakfast
Package Rate
Cancel free of charge before Sun, 12 Jan 2025
Deluxe Garden Double, Deluxe Guest Room, 2 Double, Private Garden View, Garden View ·
Bed & Breakfast
Package Rate
Cancel free of charge before Sun, 12 Jan 2025
Room, 2 Double Beds, Non Smoking, Pool Access (Poolside) ·
Room Only · 2 Double Beds
Non Refundable
Guest Room, 2 Double, Pool Access, Poolside ·
Bed & Breakfast
Package Rate
Cancel free of charge before Sun, 12 Jan 2025
Deluxe Room, 2 Double Beds, Non Smoking ·
Bed & Breakfast · 2 Double Beds
Non Refundable
Junior Suite, Executive Lounge Access, 1 Bedroom Junior Suite, 1 King, Golf Or Beach View ·
Room Only
Package Rate
Cancel free of charge before Sun, 12 Jan 2025
Room, 2 Double Beds, Non Smoking, Pool Access (Poolside) ·
Bed & Breakfast · 2 Double Beds
Non Refundable
Deluxe Garden King, Deluxe Guest Room, 1 King, Private Garden View, Garden Access ·
Room Only
Cancel free of charge before Sun, 12 Jan 2025
Premier Junior Suite, Executive Lounge Access, Suite, 1 King, Golf View ·
Room Only
Package Rate
Cancel free of charge before Sun, 12 Jan 2025
Guest Room, 1 King, Pool Access, Poolside ·
Room Only
Cancel free of charge before Sun, 12 Jan 2025
Duplex Suite, Executive Lounge Access, 1 Bedroom Bi-Level Suite, 1 King, Golf View, Golf View ·
Room Only
Package Rate
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Executive Room, Executive Lounge Access, Guest Room, 1 King, Golf View ·
Bed & Breakfast
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Executive Deluxe Double, Executive Lounge Access, Deluxe Guest Room, 2 Double, Golf View ·
Bed & Breakfast
Cancel free of charge before Sun, 12 Jan 2025
Junior Suite, Executive Lounge Access, 1 Bedroom Junior Suite, 1 King, Golf Or Beach View ·
Bed & Breakfast
Cancel free of charge before Sun, 12 Jan 2025
Executive Suite, Executive Lounge Access, 1 Bedroom Executive Suite, 1 King, Golf Or Pool View ·
Room Only
Package Rate
Cancel free of charge before Sun, 12 Jan 2025
Premier Junior Suite, Executive Lounge Access, Suite, 1 King, Golf View ·
Bed & Breakfast
Cancel free of charge before Sun, 12 Jan 2025
Duplex Suite, Executive Lounge Access, 1 Bedroom Bi-Level Suite, 1 King, Golf View, Golf View ·
Bed & Breakfast
Cancel free of charge before Sun, 12 Jan 2025
Executive Suite, Executive Lounge Access, 1 Bedroom Executive Suite, 1 King, Golf Or Pool View ·
Bed & Breakfast
Cancel free of charge before Sun, 12 Jan 2025
Diplomatic Suite, Executive Lounge Access, 1 Bedroom Suite, 1 King, Golf View, Golf View ·
Room Only
Package Rate
Cancel free of charge before Sun, 12 Jan 2025
Diplomatic Suite, Executive Lounge Access, 1 Bedroom Suite, 1 King, Golf View, Golf View ·
Bed & Breakfast
Cancel free of charge before Sun, 12 Jan 2025
Presidential Suite, Executive Lounge Access, 1 Bedroom Presidential Suite, 1 King, Golf View ·
Room Only
Package Rate
Cancel free of charge before Sun, 12 Jan 2025
Presidential Suite, Executive Lounge Access, 1 Bedroom Presidential Suite, 1 King, Golf View ·
Bed & Breakfast
Cancel free of charge before Sun, 12 Jan 2025
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
277 reviews
5
926
4
425
3
122
2
60
1
61
Customers Review
Value 4
Location 3.8
Cleanliness 4.6
Comfort 4.5
Neighborhood 3.9
Amenities 4.5
Condition 4.5
Quality 5
Recomendation 92%
“Our stay was totally dissatisfying, we reserved 2 nights in JW Mariott because we love this hotel and it is our regular place to go inside Cairo and we chose it this time because our son "3 years" is having a medical case and can't be exposed to sun, we went two times & used the indoor pool and i called the reservations from days ago to check if the indoor pool is open as most of the indoor pools are still closed because of corona virus but they told me it is open.
However this time we were surprised that the indoor pool is for 18+, we knew this information by coincednce when we were having a tour with our baby, the reservations didn't tell us this information and even the front desk as well!
I went to the guy in the reception and told him and the surprise is "sorry we can't help you"; no one helped us and even the word "speedy recovery" didn't happen.
I explained to them my son's case "Vitiligo" and that we planned our vacation based on the indoor pool availability.
The way of handling the problem was totally shocking, from the staff to the manager.
I requested to talk to the manager and they left us from 11.30 am to 1.30 pm and I went to the guy in the reception named "Peter" he was carrying his mobile and chatting/texting and didn't even look at me and kept using his mobile for 10 mins "you can check the cameras"! And I told him we will cancel our stay as no one told us this information he said okay!
When the manager came i was also surprised of his way of handling, he didn't say anything except sorry we can't give you an exception, I tried with him even to specify timing during the day so we can use the indoor pool for 3 or 4 hrs or even during Sunday as it is a weekday but nothing happend!
Finally, we know someone who is working in Nile Ritz and he informed us before we go that he will do for us a favor of free parking and late check out.
During the check out they kept us for 1 hr to do the parking issue (EGP 250) and after this long time they gave us parking card and wrote it is free, on the gate the security informed us no you must pay.
We paid and left with sadness because of our whole stay!
Nothing to tell you that this vacation was because of our anniversary (Sunday 27/9/2020) and nothing happend from the hotel as a compliment as we used to have in any hotel in Egypt!
This was unacceptable, totally unprofessional & disrespectful!
Note: we paid for 1 night EGP4900”
— Eu Barshally
“I think they have got the pulse of the customer right. They displayed professionalism and integrity a rare experience for tourists in Egypt. The airport drop to was delayed by 25 minutes. The co-ordination between the concierge's desk and the hotel taxi could have been better.”
— Hetal
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